I understand service jobs can be incredibly stressful. I too am a service worker, and have been for 15 years.

But somewhere along the way, we’ve started acting like customers should accept openly rude, dismissive, or hostile behavior because the employee might be having a bad day or something.

Everyone has bad days. Most jobs still require a baseline level of professionalism.

I’m not saying workers should be fake cheerful, tolerate abuse, or “the customer is always right.” But if a server rolls their eyes when asked for something, a cashier acts annoyed that a customer exists, or an employee treats basic questions like an inconvenience, that’s still poor service.

Why are you mad I’m here asking for a coffee? Isn’t that your job? I would never give my customers the kind of attitude I get from some service workers these days.

We’ve become so focused on empathizing with workers that we’ve forgotten customers deserve basic courtesy too.

submitted by /u/mazzzycomet to r/unpopularopinion
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